Privacy Policy

Last updated: 6 November 2026

This policy explains what information Onramp Games ("we", "us") collects when you play Trafficity or visit this website, why we collect it, and what you can do about it. The short version: the game sends us anonymous crash and error reports so we can fix bugs, and that is all it sends. It does not use advertising and it does not sell data.

Who we are

Onramp Games is a trading name based in the United Kingdom, and is the data controller for the information described here. You can contact us about anything in this policy at dev [at] onramp.games.

Trafficity: crash and error reports

If the game crashes or hits an unexpected error, it sends a report to our error-tracking provider, Sentry (Functional Software, Inc.), which processes it on our behalf. A report can contain:

• the error message and the location in the game's code where it happened;
• the game version, and your operating system, graphics and browser-engine versions;
• a short log of what the game was doing just before the error (for example, which tool was in use or which menu was open);
• for hard crashes, a technical "minidump" of the game's process state at the moment of the crash, which we use only to find the cause. Like any crash dump, it can include file paths on your computer, which may contain your Windows user name;
• a snapshot of the city you were playing when the error happened. This is the same data as a save file: the road layout, buildings, vehicles and game progress. We load it to reproduce and fix the bug. At most one snapshot is sent per play session, and it is usually a few megabytes.

Reports do not include your name, email address, Steam account or Steam ID, the names you give your saves, or any of your other save files. Your IP address is used to deliver the report, but we have configured Sentry not to store it.

We use these reports only to find and fix bugs. Our legal basis is our legitimate interest in keeping the game working. Reports are deleted automatically after at most 90 days.

Turning it off: you can switch off error reporting at any time in the game's settings menu. After you switch it off, the game sends no reports and no city snapshots. (If you switch it off while the game is running, reports of hard crashes stop from the next time you start the game.)

Steam

Trafficity is sold and launched through Steam. Your purchase, your Steam account, and any Steam features the game uses (such as reading your Steam language setting) are handled by Valve under the Steam Privacy Policy. We do not receive your personal details from Valve beyond the aggregated sales and usage statistics that Steam provides to all developers.

Save files and settings

Your saved games and settings are stored on your own computer, and we don't upload them. The only city data that leaves your computer is the snapshot attached to an error report, described above.

This website

This website uses Google Analytics to count visits and see which pages are viewed. Google Analytics sets cookies and receives your IP address and browser details. See Google's Privacy Policy. The site also loads fonts from Google Fonts and embeds a YouTube video in privacy-enhanced (no-cookie) mode. Both of these receive your IP address when the page loads.

Where data is processed

Crash reports are stored by Sentry in the European Union. Google may process website data in the United States and elsewhere, under its own safeguards for international transfers.

Children

We do not knowingly collect personal information from children. Crash reports are anonymous and are not linked to any account.

Your rights

Depending on where you live, you may have the right to access, correct or delete personal data we hold about you, to object to our processing of it, and to complain to a data protection authority (in the UK, the Information Commissioner's Office). Crash reports are not linked to your identity, so we usually cannot pick out the ones that came from you. We will still help where we can, so please email us.

Changes

If we change this policy, we will update the date at the top of this page and, for significant changes, post a notice on the game's Steam page.